Refunds and Returns Policy for Bookdots
At Bookdots, we specialize in offering digital products that cater to the self-help niche. As digital products are delivered electronically and cannot be physically returned, we do not accept refunds or exchanges once a purchase is made. However, if you encounter any issues with the digital products or need assistance, please read through our policy below.
Overview
We do not accept refunds or exchanges for any digital products purchased on Bookdots. Since our products are delivered electronically, once your order has been processed, it is considered final.
Eligibility for Refund
We understand that there may be instances where you have questions or issues with your purchase. Unfortunately, since we do not offer physical products, we cannot process refunds. However, if you encounter issues with accessing or downloading your product, please contact us at contact@bookdots.com so we can resolve the matter promptly.
Non-Refundable Products
Due to the nature of our digital products, all purchases are non-refundable. This includes, but is not limited to:
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E-books
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Online courses
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Digital guides
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Printable resources
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Software downloads
Refund Process
Because of our digital delivery system, we do not process refunds after a purchase has been completed. If you encounter issues related to your purchase, please contact us directly, and we will assist you in resolving the issue as quickly as possible.
Issues with Product Access or Technical Support
If you face difficulties with downloading, accessing, or opening any product, we are here to assist. Simply reach out to us, and our customer support team will work to resolve the issue for you.
Exchanges
We do not offer exchanges for any of our digital products. If you require support with a specific product, please reach out to us for assistance.
Gift Purchases
If a product was purchased as a gift and shipped directly to the recipient, no refunds will be issued. However, if the recipient has trouble with accessing the digital product, we are happy to assist with technical support to ensure the product is delivered successfully.
Shipping
As we provide digital products, there is no shipping involved. All of our products are delivered electronically, and no physical items are shipped to the buyer.
Need Assistance?
If you need any assistance with accessing your digital product, or if you have any concerns, please contact us at contact@bookdots.com. We’re here to help and ensure you have a positive experience with our products.
Thank you for choosing Bookdots.